Class UserPhoneConfig


  • public final class UserPhoneConfig
    extends java.lang.Object
    • Method Detail

      • afterContactWorkTimeLimit

        public java.util.Optional<java.lang.Integer> afterContactWorkTimeLimit()
        Returns:
        The After Call Work (ACW) timeout setting, in seconds. Minimum value of 0.
      • autoAccept

        public java.util.Optional<java.lang.Boolean> autoAccept()
        Returns:
        When Auto-Accept Call is enabled for an available agent, the agent connects to contacts automatically.
      • deskPhoneNumber

        public java.util.Optional<java.lang.String> deskPhoneNumber()
        Returns:
        The phone number for the user's desk phone. Required if `phoneType` is set as `DESK_PHONE`.
      • phoneType

        public java.lang.String phoneType()
        Returns:
        The phone type. Valid values are `DESK_PHONE` and `SOFT_PHONE`.