RoutingProfileMediaConcurrency (com.pulumi.aws API)

java.lang.Object
- com.pulumi.aws.connect.outputs.RoutingProfileMediaConcurrency

public final class RoutingProfileMediaConcurrency
extends java.lang.Object

Nested Class Summary

Nested Classes
Modifier and Type Class Description

static class RoutingProfileMediaConcurrency.Builder

Method Summary

All Methods Static Methods Instance Methods Concrete Methods
Modifier and Type	Method	Description
`static RoutingProfileMediaConcurrency.Builder`	`builder()`
`static RoutingProfileMediaConcurrency.Builder`	`builder(RoutingProfileMediaConcurrency defaults)`
`java.lang.String`	`channel()`
`java.lang.Integer`	`concurrency()`
`java.util.Optional<RoutingProfileMediaConcurrencyCrossChannelBehavior>`	`crossChannelBehavior()`

Methods inherited from class java.lang.Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

- Method Detail
  - channel
```
public java.lang.String channel()
```
    Returns:
    
    Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are `VOICE`, `CHAT`, `TASK`.
  - concurrency
```
public java.lang.Integer concurrency()
```
    Returns:
    
    Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for `VOICE`: Minimum value of `1`. Maximum value of `1`. Valid Range for `CHAT`: Minimum value of `1`. Maximum value of `10`. Valid Range for `TASK`: Minimum value of `1`. Maximum value of `10`.
  - crossChannelBehavior
```
public java.util.Optional<RoutingProfileMediaConcurrencyCrossChannelBehavior> crossChannelBehavior()
```
    Returns:
    
    Defines the cross-channel routing behavior for each traffic type. **Out-of-band changes are only detected when this argument is explicitly configured in your Terraform configuration.** Documented below.
  - builder
```
public static RoutingProfileMediaConcurrency.Builder builder()
```
  - builder
```
public static RoutingProfileMediaConcurrency.Builder builder(RoutingProfileMediaConcurrency defaults)
```