Class GetRoutingProfileResult


  • public final class GetRoutingProfileResult
    extends java.lang.Object
    • Method Detail

      • arn

        public java.lang.String arn()
        Returns:
        ARN of the Routing Profile.
      • defaultOutboundQueueId

        public java.lang.String defaultOutboundQueueId()
        Returns:
        Specifies the default outbound queue for the Routing Profile.
      • description

        public java.lang.String description()
        Returns:
        Description of the Routing Profile.
      • id

        public java.lang.String id()
        Returns:
        The provider-assigned unique ID for this managed resource.
      • instanceId

        public java.lang.String instanceId()
      • mediaConcurrencies

        public java.util.List<GetRoutingProfileMediaConcurrency> mediaConcurrencies()
        Returns:
        One or more `mediaConcurrencies` blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The `mediaConcurrencies` block is documented below.
      • name

        public java.lang.String name()
      • queueConfigs

        public java.util.List<GetRoutingProfileQueueConfig> queueConfigs()
        Returns:
        One or more `queueConfigs` blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The `queueConfigs` block is documented below.
      • region

        public java.lang.String region()
      • routingProfileId

        public java.lang.String routingProfileId()
      • tags

        public java.util.Map<java.lang.String,​java.lang.String> tags()
        Returns:
        Map of tags to assign to the Routing Profile.