Class RoutingProfileMediaConcurrencyArgs.Builder

    • Method Detail

      • channel

        public RoutingProfileMediaConcurrencyArgs.Builder channel​(com.pulumi.core.Output<java.lang.String> channel)
        Parameters:
        channel - Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are `VOICE`, `CHAT`, `TASK`.
        Returns:
        builder
      • channel

        public RoutingProfileMediaConcurrencyArgs.Builder channel​(java.lang.String channel)
        Parameters:
        channel - Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are `VOICE`, `CHAT`, `TASK`.
        Returns:
        builder
      • concurrency

        public RoutingProfileMediaConcurrencyArgs.Builder concurrency​(com.pulumi.core.Output<java.lang.Integer> concurrency)
        Parameters:
        concurrency - Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for `VOICE`: Minimum value of `1`. Maximum value of `1`. Valid Range for `CHAT`: Minimum value of `1`. Maximum value of `10`. Valid Range for `TASK`: Minimum value of `1`. Maximum value of `10`.
        Returns:
        builder
      • concurrency

        public RoutingProfileMediaConcurrencyArgs.Builder concurrency​(java.lang.Integer concurrency)
        Parameters:
        concurrency - Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for `VOICE`: Minimum value of `1`. Maximum value of `1`. Valid Range for `CHAT`: Minimum value of `1`. Maximum value of `10`. Valid Range for `TASK`: Minimum value of `1`. Maximum value of `10`.
        Returns:
        builder